Hollis and Germann Music
Product Site Map
Hours of Operation: 10:00AM (EST) to
6:00PM (EST) Monday-Friday
10:00AM (EST) to 2:00PM (EST)
shipping and information on our online ordering
About our Secure Ordering system
Our 4 step, easy to use ordering system will assist you placing your
The 4 easy steps are:
1. Add your item or used instrument to your shopping cart using
the button above.
2. Choose shipping method.
3. Enter your shipping/billing address and choose payment
4. Confirm and submit your Order
In order to make sure that your information stays secure we are
industry standard SSL technology. When you are in the shopping cart
please look for the
symbols to see that your order goes through
a secured communication channel.
If you need help ordering your used laptops, please call us at (412)
Customers in the USA
We accept the following credit cards
If you need any Help with your order:
Please give us a call at:
Different Shipping and Billing address and paying with
Credit Card ?
understand that if my billing and shipping addresses are different in
case of a credit card payment, then I'm responsible for the following:
- I will have to notify my credit card issuer about the
alternate shipping address. This is simply a note on your account
authorizing purchases that are being delivered to a destination other
than your billing address. (Please call the toll free number on the back
of your credit card and give them the shipping address.)
- I understand that failure to do so may considerably delay the
processing of my order.
If the address to which your order is being shipped differs from your
billing address , please use the toll-free number on the front or back
of your card to contact your credit card company and create an
"Alternate Shipping Address", which is simply a note on your account
authorizing purchases that are delivered to a destination other than
your billing address. Failure to do so may considerably delay the
processing of your order.
We do not accept international credit cards, therefore we ask you to
wire transfer the payment to us before we ship the products.
Credit card fraud
We do not tolerate credit card fraud, which is a felony. If it is
determined that an attempted order is fraudulent, we will report all
information to the FBI, at